NO
|
CHARTER
|
DIVISION |
|
|
|
|
|
1 |
Providing feedback on issues/complaints regarding the management and administration of Federal land ownership within 14 working days from the date the document is received. |
LAND, SURVEY AND GEOSPATIAL DIVISION |
|
2 |
Providing feedback on decisions within 30 working days from the date of receipt of complete applications for Special Permits under the Second Schedule of the Wildlife Conservation Act 2010 [Act 716]. |
FORESTRY MANAGEMENT AND BIODIVERSITY DIVISION |
|
3 |
Issuing decisions on export permit applications for minerals and rock materials within one (1) working day. |
MINERAL AND GEOSCIENCE DIVISION |
|
4 |
Providing geospatial information through the availability of geographic information search applications up to 97.5 percent |
NATIONAL GEOSPATIAL CENTRE |
|
5 |
Providing feedback/comments within 14 working days from the date of receipt of documents/emails regarding inquiries, matters, and issues involving the environment.r |
ENVIRONMENTAL MANAGEMENT DIVISION |
|
6 |
Providing feedback within 14 working days from the date of receipt of documents/emails regarding inquiries, matters, and issues involving climate change and sustainable initiatives. |
CLIMATE CHANGE DIVISION |
|
7 |
Making bill and invoice payments within no more than 14 days. |
FINANCE AND PROCUREMENT DIVISION |
|
8 |
Issuing Placement and Transfer Letters for Officers within 10 working days from the date the officer reports for duty. |
HUMAN RESOURCE MANAGEMENT DIVISION
|
|
9 |
Ensuring that ICT complaints received are addressed within 1 working day and resolving IT equipment-related issues within 5 working days depending on complexity from the date of the complaint.
|
INFORMATION MANAGEMENT DIVISION |
|
10 |
Providing legal advice/reviews within 14 working days from the date of receipt of complete documents and information, while for legal issues and more complex legal documents, within 1.5 to 3 months from the date of receipt of complete documents and information.
|
LEGAL UNIT |
|
11 |
Receiving and taking action on integrity-related complaints received.
a. Issuing acknowledgment of receipt to the complainant: within one (1) working day after receiving the complaint.
b. Submitting the complaint to the relevant parties for further action within three (3) working days after receiving the complaint. |
INTEGRITY UNIT
|
|
12 |
Preparing feedback on Cabinet Meeting decisions that require immediate action within three (3) working days from the date feedback is received. |
STRATEGIC PLANNING AND INTERNATIONAL RELATIONS DIVISION |
|
13 |
Preparing and submitting the Annual Malaysia National Audit Plan before January 31 each year. |
INTERNAL AUDIT UNIT |
|
14 |
Memberi maklum balas awal terhadap aduan yang diterima dalam tempoh 14 hari bekerja.Providing feedback on public complaints within 14 working days. |
CORPORATE COMMUNICATION UNIT |
